PRIVACY POLICY

Last updated: 26th November 2024

At Le Bob Hats, accessible from lebobhats.co.uk, lebobhats.com & hatsbybob.co.uk, the privacy of our visitors is of utmost importance. This Privacy Policy document outlines the types of information that are collected and recorded by us and how we use it.

Information We Collect

We may collect and process the following data about you:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details when you make a purchase.

  • Technical Information: IP address, browser type, time zone, operating system, and platform.

  • Usage Information: Details about your use of our website, including pages visited, time spent, and interaction data.

  • Marketing Preferences: Information about your preferences for receiving communications from us.

How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill your orders, including shipping and payments.

  • To improve our website, products, and services.

  • To provide customer support and respond to inquiries.

  • To send promotional emails about our products and offers, with your consent.

  • To comply with legal obligations and protect against fraud.

Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, shipping, and website analytics.

  • Legal Authorities: When required to comply with applicable laws, regulations, or legal proceedings.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and customize your preferences.

  • For more details, read our Cookie Policy.

  • You can manage or disable cookies through your browser settings.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

Your Rights

As a user, you have the following rights regarding your data:

  • Access to your data and the right to request copies.

  • Correction of inaccurate or incomplete data.

  • Deletion of your data, where applicable.

  • Restriction of processing in certain circumstances.

  • Withdrawal of consent for marketing communications at any time.

To exercise your rights, contact us at [email protected]

Security

We implement security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the "Last Updated" date. Please review it periodically for updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]

Additional Information for EU/UK Residents

We comply with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. If you believe we have violated your rights under these laws, you may lodge a complaint with the Information Commissioner's Office (ICO).